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About ZOA
We’re Take Care of Your Problems Carefully
We provide compassionate and specialist support to individuals with mental health needs and learning disabilities. Our experienced team is dedicated to delivering high-quality, person-centred care that promotes dignity, wellbeing, and independence.
We support individuals across all aspects of daily living, offering both long-term and short-term care options tailored to each person’s unique needs. Our approach focuses on empowering individuals to build confidence, develop life skills, and achieve a more independent and fulfilling life.
Our Group Behaviours
Our group behaviours are at the heart of everything we do. They not only support the delivery of our care, our strategy and our culture but they are a guide to the behaviours we value as an organisation — encourage, recognise and reward. By choosing key behaviours instead of values, we can show our colleagues, patients, residents and clients what is important to us by what we say (and how we say it), what we do and how we treat others. Unlike values, behaviours are something we can all easily demonstrate, whatever our role in the organisation.
- We will be Kind and Honest
- We will listen, learn and act
- We will be fair and inclusive
If You Need Help or Have Some Question, Consultation with Us
01268855202
To ensure we deliver the highest quality care, we...
Share Good Practice
Actively identify and share good practice, quality improvement, and innovation.
Are Clear and Open
Have clarity and openness in measuring and sharing our performance.
Share Learning
Continuously share learning from improvement actions.
Invite feedback
Invite feedback from stakeholders, in particular service users, carers, and staff